ORGANIZATIONAL RELATIONSHIPS 

Reports to: Designated Academic Administrator 

Supervises: May supervise student assistants 

ESSENTIAL DUTIES – May include, but not limited to the following: 

• Advises students on academic plans and goals. 

• Maintains departmental records. 

• Participates in New Student Orientations, Campus Visit Programs, Open House Programs, Freshman Forums and other recruitment/retention activities. 

• Participates in the academic support programs at TWU. 

• Develops action plans in cooperation with the Pioneer Center for Student Excellence for students on probation/suspension. 

• Attends advising workshops at or away from TWU. 

• Attends meetings/workshops/training to keep abreast of university and function changes.

ADDITIONAL DUTIES 

• Establishes and maintains contact with various academic components. 

• Participates in/presents training workshops for faculty advisors. 

• Supports academic units by offering private tutoring for at-risk students. 

• Serves on campus committees and task forces as assigned. 

• Performs other duties as requested. 

EDUCATION 

Bachelor’s degree required. 

EXPERIENCE 

Three years of higher education academic advising experience is required. Additional job related experience/and/or education may substitute for the required education on a year-for-year basis. 

REQUIREMENT 

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position. 

KNOWLEDGE, SKILLS, AND ABILITIES – The following are essential: 

• Working knowledge of office practices and methods. 

• Ability to perform mathematical calculations and/or verify information accurately. 

• Ability to coordinate work with other employees, providing direct instruction or supervision as assigned. 

• Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. 

• Ability to establish and maintain effective work relationships with students, faculty, staff, and the public. 

• Ability to communicate effectively orally, by phone, in person, and in writing. 

• Ability to represent the department and University in a friendly, courteous, and professional manner. 

• Ability to use a personal computer and other office equipment, including related university software and email. 

PHYSICAL DEMANDS 

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

The employee may be required to travel. 

WORK ENVIRONMENT 

Employees are responsible for performing their duties in an environment that is free from discrimination, intimidation, coercion or harassment, including sexual harassment. Work is performed primarily indoors in an office setting. The noise level in the work environment is low to moderate. 

TWU strives to provide an educational environment that affirms the rights and dignity of each individual, fosters diversity, and encourages a respect for the differences among persons. Discrimination or harassment of any kind is considered inappropriate.

TWU is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, veteran’s status, genetic information, or against qualified disabled persons.

ABOUT US

TWU is the nation’s largest university system for women and a federally recognized Hispanic-Serving Institution. TWU is situated approximately 30 miles north of the Dallas-Fort Worth Metroplex and is home to approximately 16,433 graduate and undergraduate students across three campuses; Denton, Dallas, and Houston respectively. This diverse academic student community is guided by faculty committed to excellence in teaching, scholarship, and service. TWU is ranked among the nation’s top ethnically diverse institutions according to U.S. News & World Report (2022).

Additional information about the University is available at http://www.twu.edu